PT Gapura Angkasa has once again achieved a proud milestone through recognition awarded by Pelita Air for its contribution in supporting the achievement of 94.56% On-Time Performance (OTP). This award reflects Gapura Angkasa’s commitment to delivering reliable, punctual, and customer-oriented ground handling services while maintaining the highest standards of operational safety.
The 94.56% OTP achievement demonstrates Gapura Angkasa’s consistency in maintaining operational performance across all service processes. From passenger handling, baggage and cargo services, to aircraft handling activities, every stage is carried out through close coordination between the operational teams of Gapura Angkasa and Pelita Air.

The recognition from Pelita Air also highlights the importance of strong collaboration between airlines and ground handling service providers in delivering efficient and timely flight operations. Departure and arrival punctuality remain among the key indicators of aviation service quality, making this achievement a meaningful milestone.
Gapura Angkasa management stated that this accomplishment reflects the dedication and hard work of all personnel involved across operational functions. Discipline, professionalism, and commitment continue to be essential factors in supporting Pelita Air’s operational excellence.
“This recognition motivates us to continue enhancing service quality and maintaining the trust of our airline partners. Gapura Angkasa remains committed to delivering the highest standard of service by prioritising safety, punctuality, and customer satisfaction,” said a representative of Gapura Angkasa management.
Moving forward, Gapura Angkasa will continue strengthening service standards, enhancing workforce capabilities, and optimising operational coordination with airline partners. Through collaboration and continuous improvement, the company remains committed to supporting the advancement of aviation service quality in Indonesia.
This recognition from Pelita Air marks another important milestone for Gapura Angkasa in reinforcing its position as a trusted ground handling service provider in Indonesia.