Tangerang, August 1, 2025 – Access to premium airport services is now just a few taps away. PT Integrasi Aviation Solusi, or InJourney Aviation Services (IAS), a sub-holding of InJourney, has entered into a strategic partnership with Bank Mandiri to bring the Joumpa service directly to the Livin’ Sukha feature in the Livin’ by Mandiri application.
The collaboration was formalized through the signing of a Memorandum of Understanding (MoU) between IAS Commercial Director Muchdian Muchlis and Bank Mandiri Executive Officer for Network and Retail Funding Jan Winston, held at AP Space, Soekarno-Hatta International Airport, on Friday (1/8). The event was also witnessed by the President Director of IAS, the Head of Airport Authority Region I, the Soekarno-Hatta Airport Police Chief, the Soekarno-Hatta Immigration Head, and the Board of Directors of PT Angkasa Pura Indonesia (APINDO).
Joumpa offers airport assistance services such as personal assistants, fast track access, and pick-up and drop-off arrangements, delivering a faster, more comfortable, and hassle-free travel experience. The service is currently available at almost all major airports in Indonesia, including Soekarno-Hatta, Ngurah Rai, Juanda, and Kualanamu.
According to Muchdian Muchlis, the integration of Joumpa into Livin’ by Mandiri allows users to book services in just a few simple steps without switching applications. “This collaboration is a tangible example of synergy between the financial and aviation sectors in delivering customer-oriented convenience. We hope this will make premium airport services more widely accessible and practical,” he said.
Echoing this sentiment, Jan Winston of Bank Mandiri emphasized that this initiative is part of the bank’s ongoing efforts to accelerate relevant and value-added digital services for the public. “The integration of Joumpa into Livin’ Sukha is a clear example of cross-industry synergy needed in today’s digital era, where collaboration is key to expanding access, accelerating technology adoption, and improving service quality,” he stated.
Livin’ by Mandiri has continued to show strong performance, reaching 31.6 million active users as of May 2025, with 1.8 billion transactions valued at Rp1,744 trillion, marking a 12% year-on-year growth.
This collaboration is expected to contribute significantly to the transformation of public services, particularly in the transportation and tourism sectors, by leveraging digital technology to deliver impactful and relevant solutions for society.